Privacy Policy

1. Introduction

Welcome to SoldThrough (“Company,” “we,” “our,” or “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, use our products or services, communicate with us, or otherwise interact with us.

This Privacy Policy is intended to comply with applicable privacy laws, including:

• EU General Data Protection Regulation (GDPR)

• UK GDPR and Data Protection Act 2018

• California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)

• Other applicable U.S. state privacy laws where relevant

By using our website or services, you acknowledge this Privacy Policy.

2. Who We Are

Company Name: SoldThrough

Registered Address:
3571 Far West Blvd #3260, Austin, TX 78731

Email: hr@soldthrough.com

If required under applicable law, our appointed Data Protection Officer (DPO) or privacy contact may be reached at: hr@soldthrough.com

3. Personal Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide

• Name

• Company name

• Email address

• Telephone number

• Billing information

• Shipping information

• Account credentials

• Customer support communications

• Marketing preferences

Information Collected Automatically

• IP address

• Browser type

• Device identifiers

• Operating system

• Language preferences

• Pages viewed

• Time spent on pages

• Referral URLs

• Cookies and similar technologies

• Log files

Information From Third Parties

We may receive information from:

• Identity providers

• Payment processors

• Marketing partners

• Analytics providers

• Social media platforms (where you interact with us)

• Publicly available business sources

4. How We Use Personal Information

We use personal information to:

• Provide products and services

• Create and manage accounts

• Process payments

• Deliver customer support

• Improve our website and services

• Personalize user experiences

• Send requested communications

• Provide marketing communications where permitted

• Detect fraud and security threats

• Comply with legal obligations

• Enforce our agreements

• Protect our business and users

We do not use personal information for automated decision-making that produces legal or similarly significant effects unless permitted by law and appropriately disclosed.

5. Legal Bases for Processing (EU & UK)

Where GDPR or UK GDPR applies, we process personal information under one or more of the following legal bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Protection of vital interests

• Legitimate interests, provided those interests are not overridden by your rights and freedoms

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Maintain website functionality

• Authenticate users

• Remember preferences

• Measure website performance

• Analyze traffic

• Improve our services

• Deliver advertising where applicable

Where required by law, we obtain your consent before placing non-essential cookies.

You may manage cookie preferences through our cookie banner or your browser settings. For more information, please see our Cookie Policy.

7. How We Share Personal Information

We may disclose personal information to:

• Service providers

• Cloud hosting providers

• Payment processors

• Customer support providers

• Analytics providers

• Marketing providers

• Professional advisers

• Auditors

• Regulators

• Law enforcement where legally required

• Successors in the event of a merger, acquisition, or sale of assets

We do not sell personal information for money.

Where applicable, we may share information for cross-context behavioral advertising or targeted advertising only as permitted by applicable law and subject to any rights you exercise.

8. International Transfers

Your information may be processed in countries outside your country of residence.

Where required, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs)

• UK International Data Transfer Addendum

• Adequacy decisions

• Other lawful transfer mechanisms

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

• Protect legitimate business interests

Retention periods vary depending on the type of information and applicable legal requirements.

10. Security

We maintain appropriate technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include:

• Encryption in transit

• Encryption at rest where appropriate

• Access controls

• Multi-factor authentication

• Security monitoring

• Network protections

• Employee training

• Incident response procedures

While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Know what personal information we collect

• Access your personal information

• Correct inaccurate information

• Delete your personal information

• Restrict certain processing

• Object to certain processing

• Withdraw consent where processing is based on consent

• Receive your information in a portable format

• Opt out of certain targeted advertising or profiling

• Appeal certain privacy decisions where applicable

To exercise your rights, contact:

hr@soldthrough.com

We may verify your identity before fulfilling a request.

12. California Privacy Notice

If you are a California resident, you may have rights under the CCPA/CPRA, including the right to:

• Know the categories of personal information collected

• Know the sources of personal information

• Know the purposes for collection and use

• Know the categories of third parties with whom information is shared

• Access personal information

• Correct inaccurate personal information

• Delete personal information

• Opt out of the sale or sharing of personal information (where applicable)

• Limit the use and disclosure of sensitive personal information where applicable

• Be free from discrimination for exercising your privacy rights

To submit a request, contact:

hr@soldthrough.com

13. EU and UK Privacy Rights

If you are located in the European Economic Area or the United Kingdom, you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent

• Lodge a complaint with your local supervisory authority

14. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Where required by applicable law, higher minimum ages may apply.

If we become aware that we have collected personal information from a child without appropriate authorization, we will delete such information promptly.

15. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will revise the “Last Updated” date and, where required by law, provide additional notice.

17. Contact Us

For questions regarding this Privacy Policy or our privacy practices, please contact:

Company Name: SoldThrough

Registered Address:
3571 Far West Blvd #3260, Austin, TX 78731

Email: hr@soldthrough.com

If applicable, individuals in the European Economic Area or the United Kingdom may also contact their local data protection supervisory authority.

18. Supplemental Information for Business Customers

If you use our services on behalf of an organization, we may process personal information as a processor or service provider acting on behalf of that organization. In such cases, the organization remains responsible for determining the purposes and means of processing, and you should direct privacy requests to that organization where appropriate.

19. Accessibility

This Privacy Policy is available in an accessible format. If you require this policy in an alternative format or need assistance understanding it, please contact us at hr@soldthrough.com.